FAQ

Frequently Asked Questions (FAQ)

Answers to the questions we hear most often about ThanksMe.

Using ThanksMe

How ThanksMe Works

About ThanksMe

What We'd Like You to Know

This FAQ will be updated from time to time as features and specifications change.

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Frequently Asked Questions (FAQ)

Using ThanksMe

Q.How do I sign up?

Q.I haven't received the one-time password email.

Q.I forgot my password and can't log in.

Q.I want to change the email address I registered with.

Q.I'm not sure whether to search for a target as "TOYOTA," "トヨタ," or "トヨタ自動車" (different spellings/names).

Q.The name or category of a target seems incorrect. Can I fix it?

Q.I accidentally published a post. Can I delete it?

Q.My post suddenly disappeared. Why?

Q.My TP isn't increasing the way I expected. How does it work?

Q.Is there a limit on how much TP I can send?

Q.Can I use the service in English?

Q.The layout looks broken on my smartphone.

Q.I want to delete my account. What happens to my posts?

Q.I want to add the ThanksMe button to my website. What should I do?

How ThanksMe Works

Q.What is a Thanks Point (TP)?

Q.What's the difference between the "Thank you" button and the "+" button?

Q.Can TP be exchanged for cash or prizes?

Q.What kinds of "targets" can I express gratitude toward?

Q.Can I send TP to my own post?

Q.How are the rankings determined?

Q.Can target pages (for companies or brands, for example) be viewed without logging in?

Q.Can anyone see my posts?

Q.What can I do on My Page?

Q.Can I check the history of TP I've sent in the past?

Q.Who decides the tags attached to posts?

Q.What should I do if I find an inappropriate post?

Q.Why is there an "AI" category?

Q.Can I express gratitude toward companies or brands?

Q.What is the "ThanksMe button" for site owners?

Q.What kind of response can I expect after posting?

About ThanksMe

Q.Why was ThanksMe started?

Q.What is ThanksMe's purpose?

Q.What kind of service is ThanksMe?

Q.Who operates ThanksMe?

Q.What is the relationship between the "Kansha University" project and ThanksMe?

Q.What is AQ (the Gratitude Index)?

Q.How is this different from a "like" on other social media?

Q.Is there a fee to use the service?

Q.What new features are planned for the future?

Q.What's the meaning behind the name "ThanksMe"?

What We'd Like You to Know

Q.Does gratitude really make life better?

Q.Do you have any tips for keeping up the habit of expressing gratitude?

Q.Is there any meaning in being grateful for things or events, rather than people?

Q.Can I use ThanksMe even if I'm not good at expressing gratitude?

Q.Should I force myself to write about gratitude even when I'm having a hard time?

Q.I feel embarrassed expressing gratitude to someone.

Q.Is there meaning in gratitude even if it's just going through the motions?

Q.I'm worried I'll feel down comparing myself to others on the rankings.

Q.I'm worried that continuing to post might become a goal in itself.

Q.What kind of society is ThanksMe trying to help create?